BILLMOUNT (M) SDN BHD
“INTERGRITY, PROFESSIONALISM, COMPLIANT COMPETENCE AND CONSISTENT PERFORMANCE”
THINKING ABOUT NEGOTIATING A SETTLEMENT OR REPAYMENT AGREEMENT, WE ABIDE TO THE FOLLOWING:
1. CONFIRM THAT THE DEBT IS VALID.
2. CALCULATE A REALISTIC REPAYMENT PLAN BASED ON YOUR FINANCIAL PLAN.
3. MAKE A REPAYMENT PROPOSAL.
ABOUT US
GOOD COLLECTION PRACTICES ARE ESSENTIAL FOR ENSURING THE INTEGRITY, RELIABILITY, AND SECURITY OF COLLECTED DATA.
- CLEAR OBJECTIVES AND COLLECTION PLANNING
- STANDARD OPERATING PROCEDURES
- TRAINING AND COMPETENCY ON BEST PRACTICES & NEW TECHNOLOGIES.
- ETHICAL REGULATORY COMPLIANCE & STANDARDS
- QUALITY MONITORING AND AUDITING
- DATA INTEGRITY AND SECURITY
- PROPER DATA HANDLING AND SAFE KEEPING STORAGE
- RISK & MITIGATION MANAGEMENT STRATEGIES
- TRANSPARENCY AND CLEAR COMMUNICATION
- REPORTING AND METHODOLOGIES TRANSPARENCY
- CONTINUOUS IMPROVEMENT
OUR VISION
To retrieve debts owed to our clients at the highest level of recovery as quickly and completely as possible align with:
Integrity, Truthfulness, Knowledge, Professionalism, Compliant
In Compliant with Regulators Guideline's & Fair Debt Collection Practice.
Strive to be the Top Performing Agency in the Region
OUR MISSION
Hiring & maintaining talented staff with good work ethics and experience.
Optimum Success Collection Rates with Zero Tolerance For Error And Complaints.
OUR HISTORY
BILLMOUNT (M) SDN BHD IS AN INDUSTRY LEADER IN DILIQUNT DEBTS FOR OUR PROFESSIONALISM AND CUSTOMER COMMUNICATIONS.
SINCE 2004, BILLMOUNT (M) SDN BHD IS A PRIVATE FIRM, SPECIALIZING IN COLLECTING CONSUMER AND COMMERCIAL DEBTS, BOTH LOCALLY AND NATIONALLY.
BILLMOUNT (M) SDN BHD IS CERTIFIED BUSINESS, LICENSED AND AUTHORIZED TO COLLECT DEBTS.
- OUR COMMITMENT TO EXCELLENCE IN CUSTOMER CARE.
- OUR NATIONWIDE SCOPE COMPLIMENTED BY OUR DEDICATED IN-HOUSE RECOVERY TEAM.
- OUR HANDS-ON OWNERSHIP AND MANAGEMENT THAT HAS OVER 20 YEARS OF COMBINED EXPERIENCE RECOVERING A WIDE RANGE OF DEBTS TYPES RANGING FROM UTILITY, MUNICIPAL, MEDICAL, COMMERCIAL, CARDS AND VARIOS OF LOANS.
- OUR FLEXIBLE RECOVERY STRATEGY THAT IS CUSTOMIZED TO OUR CLIENTS UNIQUE BUSINESS AND CUSTOMER CARE NEEDS.
- OUR PARTNERSHIP APPROACH THAT EXTENDS OUR CLIENTS’ RECOVERY METHODS AND PROCEDURES TO BE PARALLELED, SO THAT THEIR CUSTOMERS EXPERIENCE THE SAME HIGH-LEVEL OF CUSTOMER CARE AT EVERY STAGE OF THE RECOVERY PROCESS.
- OUR DEDICATION TO COMPLIANCE WHICH IS THE CORNERSTONE TO UPHOLDING STRONG INDUSTRY REPUTATION.
- WE ARE ONE OF THE TOP RELIABLE & TRUSTED DEBT COLLECTION AGENCY.
Our Features
Our primary objective is to achieve optimal success rates in collections while maintaining a zero-tolerance policy for errors and complaints.
We believe that with robust technological support, up-to-date and thoroughly audited policies and procedures, and a skilled management team, we possess the essential core assets needed to reach and exceed the targeted goals for the range of services outsourced to Billmount.
CONTACT US
DO FEEL FREE TO REACH OUT TO US. OUR TEAM OF EXPERTS IS ABLE ASSIST YOU IN ESTABLISHING THE APPROPRIATE COLLECTION STRUCTURE BY ENSURING THE COMPLIANCE GUIDELINES.
